How do I buy my tickets?

• You can buy our tickets from our Loket.com ticket page. Our Loket.com site is the only place where you can purchase our tickets online. Loket.com accepts major payment methods for everyone, including:

  • Convenience store cash payments

  • Bank transfer (BCA, Bank Permata)

  • Go-Pay

  • Visa/MasterCard credit cards and domestic debit cards, including international cards

• If you have special arrangements or requests for ticketing purchases, please contact [email protected]. This email address is the only place where you can arrange special ticket purchases.

What if my bank is not listed?

• For Mandiri/BNI/BRI/BTPN Jenius/DBS Digibank/Panin/Other Visa and MasterCard debit cards

  • If your card has a Visa/MasterCard logo on it, please select the Visa/MasterCard option on checkout. If your bank denies the transaction, please perform your payment by using Go-Pay or by transferring your funds to PermataBank account.

• For GPN Cards

  • If you have a GPN debit card and an account not on BCA or Bank Permata, please perform your payment by using Go-Pay or by transferring your funds to PermataBank account.

• For Cash Payments

  • You can either perform your payment by topping up your Go-Pay account or by visiting your nearest Alfamart convenience store.

The tickets are too expensive! Please lower it!

• NusaPonyCon is a nonprofit event that aims at providing everyone the best experience possible. That means, we explicitly refused to use sponsorships from companies and brands so that we will not have to alter our convention to accommodate for sponsor advertising requirements and dedicate it fully to you. That also means our founders entirely pay for this convention out of their own pockets, so we are taking zero revenue from ticket sales. We have calculated and set the price of our tickets to pay for our venue, and every attendee matters, as ticket sales and official convention merchandise (if any) are our only source of income. That said, this is the lowest our tickets can go, and purchasing them online is the cheapest option to get them!

Can I buy tickets at the door?

• We recommend that you purchase your tickets online through Loket.com. This will allow you to save costs on our admission to the convention. Ticket prices at the door will be higher than our online prices.

Can I refund my tickets?

• All ticket sales are final and requests for a refund will not be entertained. The only conditions of refund entertained are internal errors or internal team shortcomings that leads towards cancellation of the event. For information about how we handle event cancellation, see “what happens when the event is canceled?”

Can I buy tickets for others?

• Yes. You may purchase tickets under the same name for others. However, you would need to specify preferred printed names of other members of your ticket during ticket purchase, or at the door.

How do I buy multiple tickets?

• You can buy up to five tickets per order from our Loket.com ticket page. If you’d like to purchase more tickets, you can make multiple separate orders. This limitation is imposed by our ticketing site.

• If you have special arrangements or requests for ticketing purchases, please contact [email protected]. This email address is the only place where you can arrange special ticket purchases.

Can I pay for my tickets later?

• Sadly, we require payments upfront on Loket.com or through our contact email. You do, however, have Go-Pay’s PayLater option if you pay with Go-Pay on Loket.com. You can also pay our tickets with your credit card on Loket.com.

Can I transfer my tickets?

• Tickets may be transferred, but they must not be resold at a higher price to anyone.

Can I resell my tickets?

• You cannot resell your tickets at a higher price to anyone.

What happens when the event is canceled?

• In the unlikely event that the event is canceled, any funds that you have paid to our official ticketing site will be refunded to you within fourteen working days of our announcement. The speed of the refund varies through your payment type and conditions internal to our ticketing provider. You will receive a full refund for the ticket fees, but will not receive a refund for any convenience or transaction fees corresponding to your payment method.