TICKETING

1. Tickets can only be purchased through Endlesslive.id. Please do not buy tickets from parties other than the mentioned ticketing outlets. The promoter is not responsible for any form of ticket fraud that is purchased at another party.
2. It is a must to make your ticket purchase using a valid identity card. Please make your ticket purchase using the valid and correct data (ID Card/KTP/SIM/Passport) Your ticket cannot be altered and/or modified after purchase is made.
3. There is a ticket limit of 4 per transaction and purchased tickets cannot be cancelled and/or transferred to another party for any reason.
4. Ticket holders must show the original ticket to the event in order to enter the venue. Electronic Ticket (E-Voucher) will be exchanged with a physical ticket (if any) before entering the venue. Ticket holders will be updated accordingly.
5. We will conduct an identity check prior to entering the venue. All audiences (including foreigners) are required to bring along your personal valid identity card or passport.
6. All ticket holders must follow the terms and conditions that have been written on the ticket and also the terms and conditions of entry into the event that has been determined by the promoter (including but not limited to the health protocols).
7. Tickets cannot be used for commercial purposes, including but not limited to prizes, competition, contests or sweepstakes. Tickets sold or used in breach of this condition may be cancelled without a refund, with the bearer of the ticket being refused admission, no exceptions.
8. All ticket sales are final. There are no refunds and no exchanges. Refunds will be given to the ticket holders if the event's status is declared as cancelled. If the event is cancelled, refunds will be given by the promoter and the respective ticketing outlet with procedures that will be announced accordingly. If the event is rescheduled and/or postponed, refund policy will be informed accordingly. Refund does not include ticketing admin fee and credit card convenience fee.
9. Children over the age of 5 must purchase tickets to enter the concert and must be accompanied by a parent or legal guardian.
10. The promoter has the right to deny entry to the event and / or pull an audience out from the venue without a refund if any of the mentioned rules and regulations is/are violated.
11. The audience attending the event is responsible for their personal risk. The promoter/sponsors/artists/organizers/management is not responsible for any medical condition of the audience which relates to a congenital disease.
12. Organizers have the right to change, add or modify all provisions mentioned in the Terms and Conditions without prior notice.
    
    

EVENT INFORMATION

1. The event will be held in accordance with the rules, regulations and protocol that applies in regards to the COVID-19 condition as stipulated by the government of Republic of Indonesia.
2. Please note that mandate and protocols, including COVID-19 vaccination requirements may vary and are subject to change. The promoter will stipulate any additional terms and/or conditions related to the health protocols in accordance with the prevailing law and/or regulations.
3. The Promoter has the right to inspect bags, clothing, and / or other luggage at the entrance to the event and / or inside the venue.
4. The audiences are obliged to follow the rules and directions given by the event staff and officials.
5. The promoter is not responsible for any items and / or property that are lost and / or damaged during the event.
6. The following items are not permitted in the event and may be ejected with or without the owner from the venue:
7. Non-authorized professional recording equipment (professional cameras, video recording devices, and audio recording devices, including ‘GoPro’ style devices and tablets), for unauthorized people/journalist without accredited badge;
8. Liquids, alcohol, cigarettes and banned substances including outside food and drink;
9. Pyrotechnic items or explosives including fireworks, candles, lighters. Flammable material including alcohol, gasoline, kerosene, pressurized cologne.
10. Dangerous or potentially hazardous objects, including but not limited to sports items, weapons, knives, guns, laser devices, iron bar, wooden bar, sharp object or material, helmets, metal/plastic knuckles, self-defense spray (tear, pepper-spray), stun guns or any electric shock devices;
11. Any suspicious casual objects which can be used as a weapon or projectile including tools, chemicals, suspicious powder, umbrellas, selfie sticks, and other poles or tripods.
    
    

FAQ and Terms & Conditions will be updated according to the current situation and condition without prior notice. Please make sure to follow our social media for updates.