Service Design Indonesia Conference 2019: From UX to Service Design

Service Design Indonesia Conference 2019: From UX to Service Design

Conference , Workshop

Diselenggarakan oleh

Somia Customer Experience
  • From the customer point of view, great user experience all might have been seen like magic. Everything comes in right place in the right moment, leaving only wonder. In order to achieve that, there are a lot of things to be planned out, some might not be directly visible to customers, but yet crucial. Service design is here exactly to help us do that.

    Come and join us on the first ever service design conference in Indonesia.
    There will be:

    • Day 1 - Conference
      Talks, presentations and case studies from seasoned service design practitioners and thought leaders from both international and local Industries.
       
    • Day 2 - Workshops
      Hands-on workshops learning experience with leading global practitioners and like-minded participants:
      • Workshop 1: Practical Service Design
      • Workshop 2: Business Model Innovation

    Lineup of speakers & workshop facilitators:

    • Michael Quinn Innovation Director, Asia Cigna (Hong Kong)
    • Kate Okrasinski - Director of Innovation, MAKE Studios (Hong Kong)
    • Stephanie Lukito - Design Strategy Manager, Grab (Singapore)
    • Ketut Sulistyawati - Director & Principal Consultant, Somia CX (Indonesia)
    • Christian Sutardi - Co-Founder, Fabelio (Indonesia)
    • Sofian Hadiwijaya - Co-Founder, Warung Pintar (Indonesia)
    • Mohammad Khoerudin - Business Transformation Manager, Bank BRI (Indonesia)
    • Ukasyah Q.A.P - Senior Consultant, Somia CX (Indonesia)
    • Daniel Christiansen - Experience Designer & Educator, MAKE Studios (Australia)

    Connect with the experienced practitioner of service design and learn together on how to design better experience and design. See you there!

    The talk will be in English

     

    Visit www.servicedesign.id for more information regarding the event




    SYARAT & KETENTUAN

    *Tickets for workshop are sold separately

    From purchasing our ticket, you will get:

    • Conference / +workshop entry (based on your ticket)
    • Coffee & Snacks + Lunch
    • An opportunity to learn and connect with Service design Industry experts
    • A cool experience!!

    Don't forget to bring your ID!!

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  • dummy-barcode
    Day 1 Conference
    SOLD OUT

    Conference ticket

    Berakhir tanggal 2019-09-23 18:00:00

    2200000
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    Day 1 Conference + Day 2 All Day Workshop[Early B]
    SOLD OUT

    Early bird for Conference + Workshop Practical Service Design + Workshop Business Model Innovation

    Berakhir tanggal 2019-08-23 18:00:00

    4000000
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    Day 1 Conference Only [Early Bird]
    SOLD OUT

    Early bird ticket for conference only

    Berakhir tanggal 2019-09-21 18:00:00

    1800000
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    Day 1 Conference + Day 2 Morning Workshop
    SOLD OUT

    Conference + Workshop Practical Service Design (08.00-12.00)

    Berakhir tanggal 2019-09-21 18:00:00

    3700000
    dummy-barcode
    Day 1 Conference + Day 2 Afternoon Workshop
    SOLD OUT

    Conference + Workshop Business Model Innovation​​ (13.00-16.30)

    Berakhir tanggal 2019-09-21 18:00:00

    3700000
    dummy-barcode
    Day 1 Conference + Day 2 All Day Workshop
    SOLD OUT

    Conference + Workshop Practical Service Design + Workshop Business Model Innovation

    Berakhir tanggal 2019-09-21 18:00:00

    4400000

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