Like it or not. Whether everybody realizes it or not, we are negotiating all the time. Negotiating is about resolving differences. People who can master the process of negotiation find they can save money and time, develop a higher degree of satisfaction with outcomes at home and at work., and earn greater respect in their communities when they understand how to negotiate well. This awareness and ability of the importance of negotiation skills need to be built and practiced.

Negotiating is a fundamental fact of life. Whether you are working on a project or fulfilling support duties. The Negotiation Skill for Professionals workshop will provide you with a basic comfort level to negotiate in any situation. This interactive workshop includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem-solving.

The Benefit of the Program:

• How often we all negotiate and the benefits of good negotiation skills
• The importance of preparing for the negotiation process
• The various negotiation styles and their advantages and disadvantages
• Strategies for dealing with tough or unfair tactics
• Skills in developing alternatives and recognizing options
• Basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA

Program Outline:

• Introduction to negotiation
• What is negotiation
• Key attributes of a good negotiator
• Preparing documentation and selecting a place for negotiation
• Self-presentation in negotiation (small-talk, attire, first impression, etc.)
• Establish common ground and how to use ground rules
• Bargaining stage
• The obstacle to mutual gain and how to turn them
• Dealing with negative emotions
• Closing phase
• Solution types

Recommended Participants:

Any professionals who want to develop and sharpen your negotiation ability in a professional setting.

This program will be delivered in Bahasa Indonesia.