Design thinking is a popular approach to getting started with innovation that begins with empathy and understanding the needs of your users or customers.
It’s a human-centered creative problem solving approach with a series of stages that you work through, while applying design thinking mindsets like having a bias to action, prototyping toward a solution, and focusing on human values.
Empathy is an important element in Design Thinking and Human-Centred Design. In the first stage of the design thinking process, “empathize,” instructional designers should put aside their own assumptions about the learner and the design challenge and look for insights into their users instead.
What is empathy exactly? Why is empathy so important to designing solutions that actually work for people? Here, we’ll not only look at what empathy means, but will also look at how it helps design thinkers create solutions that work and, conversely, how a lack of empathy can result in product failure.
The material kit includes: